Key Account Manager responsible for managing client relationships and maximizing value from IQVIA services. Involved in client satisfaction, performance monitoring, and business development.
About the role
- Account Manager producing positive sales growth for a specific geography or vertical market at Grainger. Managing existing accounts and developing strategies to maximize sales.
Responsibilities
- Understand customer goals and remain alert and responsive to changing customer needs
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
- Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
- Understand Grainger's Value Proposition by providing solutions to grow profitable sales
- Develop account penetration strategies to include regular business reviews for essential customers to maximize sales
Requirements
- High School Diploma/GED
- 3+ years direct outside sales experience
- Sales forecasting opportunity management and customer planning
- Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
- Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions.
- Travel required to each customer within aligned market at least once per month, or more frequently where needed
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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Key Account Manager providing client relationship management for major clients. Leveraging IQVIA offerings to drive revenue growth and identify new business opportunities.
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