Senior People Operations Manager shaping team dynamics and culture at a Silicon Valley - founded AI company based in Taiwan. Driving HR initiatives and performance management.
About the role
- People Partner supporting Teya's operations in Croatia. Engaging in organizational design and leadership capability with local management team.
Responsibilities
- Act as a trusted thought partner to the Country Manager for Croatia and local leadership team, aligning people plans with business objectives, growth targets, and operational realities.
- Provide guidance on organisational effectiveness, team structure, workforce planning, and role clarity as the business scales.
- Coach and support leaders to strengthen managerial capability, decision-making, feedback quality, and performance accountability.
- Use people data and insights to inform leadership decisions and anticipate future capability and talent needs.
- Lead the execution of core people cycles in Croatia including performance management, compensation, engagement, and talent reviews, ensuring clarity, fairness, and consistency, in partnership with global CoE teams.
- Support the build-out of Teya’s People Machine locally, ensuring strong foundations across hiring, onboarding, development, and retention.
- Partner closely with Talent Acquisition to support high-quality, timely hiring aligned to commercial demand.
- Drive initiatives that reinforce Teya’s culture, values, and ways of working within a fast-paced, customer-facing environment.
- Navigate employee relations, change, and complex people situations with sound judgement, discretion, and a focus on outcomes.
- Act as the local People point of contact for Croatia, while contributing to broader People Partnering initiatives across the region.
Requirements
- You’re an experienced People Partner who has supported commercial, operational, or GTM teams in a fast-growing environment (FinTech, SaaS, or similarly dynamic sectors preferred).
- You understand how growth plays out on the ground — headcount planning, productivity, targets, incentives, execution — and how people decisions directly influence business outcomes.
- You build credibility quickly with leaders through sound judgement, pragmatism, and a calm, data-informed approach.
- You’re comfortable operating close to the business, balancing strategic input with hands-on delivery in a country environment.
- You’re decisive, practical, and clear in your communication. You value progress and clarity over over-engineering or consensus-seeking.
- You believe strong culture is built through clear expectations, consistent leadership, and fair decision-making — not slogans.
- You bring resilience, maturity, and discretion, and know when to challenge, when to advise, and when to simply get things done.
- You’re curious, commercially minded, and motivated by building environments where people and performance thrive.
Benefits
- continuous learning opportunities
- supportive community
- comprehensive benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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