Senior Manager in Banking sector project management at SKAD focusing on complex projects and business development. Engage in project management, business analysis, and support career development with company resources.
About the role
- General Manager leading operational performance in a multi-concept hospitality venue. Responsible for guest experience, team management, and financial results in Nashville, TN.
Responsibilities
- Oversee daily operations across all three concepts, ensuring consistent execution and guest satisfaction
- Maintain brand standards, service expectations, and operational flow across bowling, food, and beverage
- Ensure facilities, equipment, and systems are maintained to company and safety standards
- Act as the primary escalation point for operational issues and guest concerns
- Recruit, hire, train, develop, and retain management and hourly teams
- Establish clear expectations, accountability, and performance standards
- Coach managers and key leaders through regular check-ins and performance reviews
- Own P&L performance, including labor management, COGS, controllables, and profitability
- Ensure a seamless and elevated guest experience across all touchpoints
- Maintain food safety, alcohol service, and workplace safety standards
- Uphold cleanliness, organization, and inspection readiness at all times
Requirements
- 5+ years of General Manager or senior leadership experience in hospitality, entertainment, or food & beverage
- Proven experience managing multi-revenue-stream or multi-concept operations
- Strong understanding of labor management, cost controls, and P&L accountability
- Experience leading both FOH and BOH teams
- High level of organization, professionalism, and decision-making ability
- Comfortable working nights, weekends, and holidays as business demands
Benefits
- Health insurance
- Professional development
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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