Customer Advisor representing client image and ensuring effective communication. Engaging in operational management and administrative tasks for customer satisfaction at Konecta.
About the role
- Senior Claims Advisor analyzing and strategizing complex contractual claims for public construction projects. Working with various teams and providing technical references in a hybrid work setup.
Responsibilities
- Analyser en profondeur des réclamations complexes
- Déterminer les responsabilités contractuelles
- Élaborer des stratégies de négociation
- Encadrer les analyses financières et calendaires
- Préparer les recommandations stratégiques
- Agir comme référence technique auprès des équipes
Requirements
- Diplôme universitaire pertinent (droit, administration, ingénierie, gestion de projet, ou tout autre domaine jugé équivalent)
- **10 à 15 ans d’expérience en gestion de réclamations contractuelles**
- Expérience en projets publics majeurs
- Bonne connaissance des clauses contractuelles
- Maîtrise des outils d’analyse financière et d’échéanciers
- Connaissances et qualités
- Vision stratégique
- Leadership fonctionnel
- Forte capacité d’analyse financière
- Jugement professionnel élevé
- Excellente communication écrite et orale
Benefits
- Du télétravail et de la flexibilité pour s’adapter à vos obligations familiales
- Une culture entrepreneuriale favorisant la créativité et l’innovation
- Horaires flexibles (selon le type de contrat de travail)
- Congés en cas de maladie et à l’occasion d’événements familiaux
- Outils informatiques adaptés
- Espace de travail épanouissant et motivant
- Initiatives sociales et environnementales
- Programme d’apprentissage en milieu de travail
- Cheminement de carrière
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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