Program Analyst supporting high-visibility federal program operations through stakeholder coordination and documentation. Managing deliverables with precision and driving process improvements.
Responsibilities
Track, manage, and produce program deliverables with high accuracy and attention to detail.
Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
Provide clear verbal and written updates to government stakeholders and program leadership.
Develop and deliver briefings, status updates, talking points, and decision-ready materials.
Support meeting preparation, agenda development, and follow-through.
Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
Develop high-quality presentations, storyboards, and executive-level decks.
Support knowledge capture and organization across shared systems and repositories.
Requirements
Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
Demonstrated ability to work independently and take products from concept to completion with minimal direction.
Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
Proficiency in Excel, PowerPoint, and other productivity tools.
Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
Experience with process improvement, workflow documentation, or operational analysis.
An Active **CBP/ICE Public Trust with suitability** or an **Active Top Secret Clearance **
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