IT Operations Analyst providing technology - based customer service support and first level analysis for tech issues. Ensuring resolution of end user incidents/issues, Local to Lexington, SC.
About the role
- Payments & Deposit Operations Representative providing operational support for transaction activities. Engaging with partners to ensure service quality and transaction accuracy.
Responsibilities
- Provide operational support for transactions
- Communicate effectively with internal partners and external customers
- Identify and resolve operational issues
- Participate in continuous improvement of service delivery
Requirements
- High School diploma
- Customer service skills
- Process knowledge for operations
- Ability to execute transactions accurately and on time
- Regulatory knowledge for supported jurisdictions
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
Job title
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Experience level
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