Operations Technician maintaining equipment and supporting pipeline operations at Williams for clean energy. Responsible for data analysis and collaboration to resolve technical problems.
About the role
- Strategic Operations Manager orchestrating critical work for leadership at Tails.com. Driving governance and project delivery in the pet food subscription sector.
Responsibilities
- Orchestrate the delivery of our most critical work on behalf of the CEO and CTOO, ensuring our leadership cadence drives real results.
- Running the business cadence, including leadership team meetings, strategy portfolio monthlies, and cross-functional working groups.
- Preparing the leadership team for Board meetings by creating materials, maintaining dashboards, and compiling strategic slides.
- Acting as the lead Incident Manager during business-wide crises, coordinating the response on behalf of a director level sponsor.
- Managing the company’s risk portfolio and preparing the LT to ensure they are tracking and mitigating high-priority threats.
- Developing and refining core business processes, such as New Product Development, to ensure we scale efficiently.
- Coaching and mentoring project leads across the company to develop a "best-in-class" delivery culture.
Requirements
- Proven experience managing business-wide incidents or high-stakes crises with a calm, methodical approach.
- Experience preparing high-quality strategic materials, dashboards, and reports for C-Suite or Board-level stakeholders.
- The ability to influence senior leaders, resolve functional conflicts, and hold teams accountable for delivery.
- Demonstrated ability to develop, implement, and refine core business processes (e.g. New Product Development or operational cadences).
- Experience leading or overseeing large-scale strategic programs and managing dependencies across multiple functions.
- The ability to set up and execute business planning, whether GTM, operations, project or incident plans.
- Nationally recognised certification in a project methodology and the ability to work alongside project leaders in both a linear and agile fashion.
- Comfortable with Commercial Finance terminology and practice with the ability to add rigour to business cases and make business recommendations based on risks and opportunities.
- Either a fast-moving consumer goods (FMCG) or technology enabled background.
- Formal or informal training experience for internal audiences. For example, the ability to upskill departmental leads in project management best practice through training creation and delivery.
- The ability to prioritise between Director driven initiatives and strategic workstreams.
Benefits
- Competitive salary, reviewed annually
- Annual bonus, based on company performance
- Flexible core hours, giving you true work life balance
- Hybrid role to ensure this role works for you
- 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
- 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
- Optional 5 days unpaid leave and 1 paid volunteer day each year
- When you need a change of scenery, you can work from abroad 2 weeks every 6 months
- Health insurance for you, paid by Tails.com
- Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
- Flexible paid care leave to support immediate dependants, people close to you and pets
- In house L&D team, with access to year round courses to help drive your development
- 50% discount on all Tails.com
- Discounted gym membership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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