Technical Support Technician for an IoT startup validating installations and providing remote support. Involves technical adjustments on the SYOS platform and coordination with field teams.
Responsibilities
Remotely validate field installations performed via the SYOS platform;
Perform technical adjustments on the platform (certificates, migrations, sensor renaming);
Assist with scheduling installations, uninstallations and recalibrations;
Provide remote technical support to field teams;
Track and follow up on activities through the CRM.
Requirements
High school diploma (required)
Technical course in Electrical, Electroelectronics, Information Technology or related fields (preferred)
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