IT Help Desk Technician providing first level IT support for internal team members at DATTCO, a family - owned transportation company. Collaborating with teams to resolve technical issues while ensuring a supportive work environment.
About the role
- IT Infrastructure Supervisor leading technical efforts and infrastructure challenges for Arkansas state technology. Overseeing system design and ensuring compliance with security and industry standards.
Responsibilities
- Own the platform strategy and roadmap
- Lead governance, intake, and prioritization
- Ensure platform architecture, security, and performance
- Oversee integrations, CMDB quality, and major upgrades
- Coordinate with business units and vendors to deliver value
Requirements
- Minimum of 12 years of experience in information technology infrastructure or related roles, such as systems or network administration.
- Extensive experience with enterprise-level IT systems, including server, network, and storage infrastructure.
- Demonstrated expertise with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure).
- Experience working with project management tools and methodologies (e.g., Agile, Information Technology Infrastructure Library).
- Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, Cisco Certified Internetwork Expert (CCIE), or AWS Certified Solutions Architect – Professional may be required.
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