Hybrid Manager, Marketing Process Surveillance – Level 9

at Synchrony

• Job title: Manager, Marketing Process Surveillance – Level 9
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hyderabad, India

About the role

• Manager conducting marketing process surveillance to ensure compliance and effectiveness in financing growth strategies. Oversee testing, documentation, and communication of results for a financial services company.

Responsibilities

• Conduct surveillance and monitoring activities that validate compliance against governance controls
• Develop and execute recurring surveillance testing for the defined testing scope within a surveillance review
• Document detailed test instructions and results to surveillance documentation standards
• Analyze test results to identify defect categorization and root cause
• Make recommendations on final test outcome to Growth surveillance management
• Effectively communicate test results to process owners
• Maintain an appropriate depth of knowledge of Growth processes
• Establish effective relationships with all Growth teams
• Create and maintain repository of evidence documentation and workpapers

Requirements

• Bachelor's degree in any discipline with 2+ years in reporting, governance, risk management, audit, compliance, or Growth experience
• OR in-lieu of degree, 4+ years in reporting, governance, risk management, audit, compliance, or Growth experience
• Risks and controls or testing/surveillance and/ audit experience
• Critical thinking and time management skills
• Effective written and verbal communication skills
• Experience applying analytical skills and attention to detail
• Proven ability to work independently and meet deadlines
• Proficiency in Microsoft Office Suite applications

Benefits

• Best-in-class employee benefits and programs
• Career advancement and upskilling opportunities
• Enhanced Flexibility offered in Synchrony India