About the role

  • Lead Recovery Team at Star Sleep & Wellness improving patient care and ensuring compliance with treatments. Develop recovery strategies and maintain effective communication with patients and team.

Responsibilities

  • Lead Recovery Team to recover patients who have not moved forward with treatment
  • Oversee tracking and reporting of results for team success
  • Develop and implement patient recovery strategies
  • Establish contact protocols (calls, texts, emails)
  • Identify and implement solutions for barriers to care
  • Design and refine recovery workflows for efficiency

Requirements

  • Leadership experience
  • Organizational skills
  • Affinity for providing excellent customer service
  • Knowledge in sleep medicine field is a plus but not required
  • Understanding of PAP therapy is a plus but not required

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Patient Recovery Manager

Job type

Experience level

Mid levelSenior

Salary

$28 - $30 per hour

Degree requirement

High School Diploma

Location requirements

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