Project Manager leading and implementing client projects in corporate settings while working closely with teams. Ensuring project success through planning, communication, and execution.
About the role
- Manager of environmental services at Co-operative Housing Ireland. Develops strategies, manages contracts, and ensures service quality across diverse property portfolios.
Responsibilities
- Develop and implement a national environmental services strategy aligned to organisational growth.
- Establish a clear, scalable operating model for service delivery.
- Lead the transition from a reactive, locally managed approach to a structured and centrally governed model.
- Drive continuous improvement, innovation and long-term service development.
- Lead or support procurement of environmental services contracts, including specification development and contract structuring.
- Oversee contractor mobilisation, ensuring services are effectively established from day one.
- Manage end to end contract lifecycle, including performance, compliance and commercial control.
- Ensure contractors deliver consistent quality, value for money and adherence to CHI standards.
- Oversee delivery of grounds maintenance, arboriculture, cleaning and related services across all schemes.
- Develop and implement KPIs, SLAs and performance frameworks.
- Establish structured audit and inspection regimes.
- Ensure consistent service standards and visible outcomes across the portfolio.
- Implement systems to support service delivery, including contractor portals, audit tools and GIS integration.
- Develop performance dashboards and reporting.
- Use data and insight to monitor performance, challenge contractors and drive improvement.
- Improve transparency and visibility of service delivery across the organisation.
- Ensure full compliance with all relevant legislation and regulatory requirements.
- Oversee contractor health and safety management, including RAMS, audits and inspections.
- Lead on key risk areas including tree safety, play area compliance and contractor assurance.
- Establish robust compliance and governance processes.
- Develop and implement tree and environmental asset management strategies.
- Establish inspection regimes and planned maintenance programmes.
- Support biodiversity, planting and estate improvement initiatives.
- Contribute to long term landscape and environmental planning.
- Work collaboratively with neighbourhood and community engagement teams to enhance tenant involvement.
- Support estate walkabouts, feedback mechanisms and local engagement initiatives.
- Help translate service delivery into visible improvements for residents and communities.
- Provide guidance and support to neighbourhood teams in monitoring service delivery.
- Define clear roles and responsibilities between central and local functions.
- Ensure effective coordination between operational delivery and tenant engagement.
Requirements
- Proven experience managing outsourced, multi-site service contracts.
- Strong contract management and procurement experience.
- Experience delivering services through KPIs, SLAs and performance frameworks.
- Strong understanding of health and safety and contractor compliance.
- Experience implementing service improvements, systems or operational models.
- Ability to analyse data and produce meaningful performance reports.
- Strong stakeholder management and influencing skills.
- Full driving licence and access to a vehicle.
- Permission to work in the Republic of Ireland.
Benefits
- 22 Days Annual Leave + 3 Company Privilege Days
- Annual leave increase to 30 days linked to length of service
- Generous Company Pension Contributions (up to 12% employer contribution)
- Income Protection
- Paid Sick leave Scheme
- Educational Assistance Program
- Paid Study & Exam Leave
- Employee Assistance Program (EAP Scheme)
- Life Cover/Death in Service
- Paid Professional Subscription
- Hybrid-Working
- Free Annual Colleague Health Screening
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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