Hybrid Team Manager – Programme Management

at Pearson VUE

• Job title: Team Manager – Programme Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Team Manager driving operational excellence and business growth across international programmes. Supporting business development and client relations with strategic project management.

Responsibilities

• Drive business growth and operational excellence across international programmes.
• Support business development and tender responses to secure new contracts.
• Shape and implement solutions for new business opportunities.
• Lead operational delivery for newly acquired contracts.
• Manage and develop project teams outside Australia to ensure effective local support as projects mature.
• Provide strategic project management leadership to the international client portfolio.
• Deliver technical and operational support to business teams in client relationship development.
• Prepare clear, written technical solutions for business teams as required.
• Maintain regular stakeholder communication throughout project development.
• Foster a client-centric approach in all project activities.
• Lead solution design leveraging PAS’s organisational capabilities to meet client needs.
• Collaborate globally within Pearson to ensure expertise and capacity align with client requirements.
• Contribute to solution costing and recommend external providers where necessary.
• Transition solutions into operational reality for successful contracts.
• Oversee programme delivery within a PRINCE2 framework.
• Communicate effectively with stakeholders and clients.
• Build enduring client relationships and seek opportunities to enhance satisfaction.
• Ensure financial transparency and budget adherence.
• Identify and escalate project scope variations.
• Recruit and train local resources for ongoing project management.
• Expand international expertise through effective resource development.
• Establish systems for remote monitoring and oversight post-handover.
• Manage daily client interactions and set clear expectations.
• Communicate to identify client needs and evaluate alternative solutions.
• Build comprehensive knowledge of each client’s business, organisation, and objectives.

Requirements

• Minimum 5 years within program/project management experience characterised by multiple, complex projects;
• Proven ability to set priorities and to deliver a high quality service in a high volume work environment within strict time constraints;
• Conceptual, analytical, negotiation and communication skills;
• Demonstrated ability to work independently and as part of a team ;
• Excellent knowledge of IT environments, trends & solutions
• Knowledge and experience of working within an IT environment and able to demonstrate the ability to communicate between the needs of a business and translate this to an IT specification for development;
• Must be able to travel internationally and will be required to stay for up to 6 weeks in duration, as and when required;
• Proven client liaison and customer service experience.

Benefits

• We know you’ll do great work, so we give a lot back with some of the best benefits in the business.
• We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too.
• Please see our attractive UK benefits here: __Pearson Jobs – Benefits__