Customer Support Intern at Cold Culture, enhancing customer experiences in a global streetwear project. Engaging in customer service through various channels and resolving inquiries in a dynamic team environment.
About the role
- Customer Service Apprentice at Specsavers providing exceptional customer service while learning and gaining experience within the optics retail industry.
Responsibilities
- Provide customer service in a retail setting
- Learn skills and gain confidence in an apprenticeship role
- Work full-time (40 hours) with weekend working
Requirements
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development
Benefits
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eyecare benefits
- Enhanced sick pay (after a year of service)
- Enhanced pay for family leave (Maternity/Paternity etc)
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