About the role

Enterprise Technology Vendor Manager overseeing vendor performance and ensuring accountability in contract compliance. Collaborates with business partners to support vendor technology strategy across the organization.

Responsibilities

Provide oversight to a portfolio of vendors with strategic complexity.
Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements, drive improvement and accountability with the vendors.
Seek out and implement cost reduction opportunities across your portfolio.
Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews.
Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with enterprise risk functions.
Maintain deep knowledge of the relationship’s overall risk profile and drive resolution of risk-related events.
Building positive partnerships across Procurement, Risk & Finance.
Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms.
Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion.
Coordinate and drive Business Review meetings with vendors as appropriate.
Complete responsibilities & compliance regarding the Enterprise Vendor Management policy.
Provides analysis and makes recommendations for problem resolution complex problems/issues.
Maintain/Produce? recurring dashboards and/or scorecards to internal and external partners.

Bachelor’s degree required or equivalent (and relevant) experience.
5-7 years of work experience in Vendor Management, Procurement or Risk related roles.
Extensive Fidelity expertise and work experience interacting with all levels of the organization.
You are an excellent communicator and have strong facilitation, influencing skills and negotiating skills, with strong executive presence.
Proven ability to independently drive and lead all aspects of vendor engagements with minimal oversight.
You are organized and can lead multiple projects or activities simultaneously and deliver results in an accurate and timely manner.
Proven ability to cultivate and improve partnerships with peers, leaders, vendors and other partners.
You have a strong background or experience with Vendor Management and Procurement processes.
You are eager to join a growing team that focuses on establishing processes, innovative solutions and standards across a dynamic organization.

comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career