Manager of Forward Deployed Engineering driving innovative Salesforce solutions for customer engagement and business growth. Leading a high-performing engineering team to ensure project velocity and quality in a hybrid setup.
Responsibilities
Architect high-impact enhancements that drive growth and automate complex workflows across our product.
Build scalable, user-friendly solutions that power critical business operations.
Manage agile pod velocity and quality by collaborating cross-functionally to design and develop custom Salesforce applications.
Provide coaching and mentoring support for your team to build real solutions.
Serve as a bridge between technical and business functions, strategizing and analyzing work that shapes the future of the product and the company.
Requirements
Hands-On Technical & Architectural Expertise (The "Player")
Design and deliver complex technical architectures on the Salesforce/Force.com platform to solve unique infrastructure challenges.
Manage a high-performing engineering pod, ensuring consistent sprint velocity and on-time delivery of features.
Mentor junior and senior engineers, fostering their technical growth and professional development within the FDE organization.
Partner with Technical Account Managers (TAMs) and Business Analysts (BAs) to translate complex business requirements into technical specifications.
Participate in TIM's apprenticeship program to gain skills in customer support. Engage in administrative tasks and learn to work in a dynamic environment.
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