Transition Manager overseeing complex customer projects from implementation to operational handover at BD Rowa, a leader in pharmaceutical logistics.
About the role
- Revenue Optimisation Manager at SiteMinder enhancing hotel revenue through strategic account management and data analysis. Fostering team development and leveraging analytics for measurable success.
Responsibilities
- Lead, mentor, and develop a team of Revenue Optimisation Analysts
- Provide strategic guidance to revenue consultants developing new revenue optimisation programs from scratch
- Drive pipeline performance and hit KPI outcomes. Develop deep analysis of pipeline velocity and productivity and consistently implement improvements across the team
- Partner with hotel customers to develop and implement comprehensive revenue strategies across all distribution channels
- Conduct in-depth revenue performance analyses, identifying opportunities for rate , inventory management, and channel mix improvements
- Guide customers through seasonal pricing strategies, competitive positioning, and demand forecasting methodologies
- Conduct regular analysis of customer accounts and feed data to our customer lifecycle team or communicate directly with customers presenting performance insights, benchmarking data, and actionable recommendations.
- Proactively identify upsell and cross-sell opportunities based on customer revenue challenges and growth objectives
- Leverage analytics tools to monitor customer KPIs including RevPAR, ADR, occupancy rates, and channel performance
- Create customized reports and dashboards that demonstrate ROI and value realization
- Translate complex data into compelling narratives that drive customer action
- As this is a brand new program, use your expertise in revenue management to define how best to optimise targeted hotels 1:1 and deliver maximum customer value
- Become an expert in SiteMinder products and how they are best used to drive revenue outcomes. Engage with product and strategic operations teams to build a model to deliver at scale.
Requirements
- Extensive hands-on Revenue Management experience in the Hotel industry
- Proven track record of improving hotel revenue performance metrics (RevPAR growth, market share gains).
- Experience with major hotel PMS systems and revenue management tools
- Deep understanding of hotel distribution landscape including OTAs, GDS, direct booking strategies, and channel management
- Expertise in market segmentation and developing revenue strategies based on different hotel categories
- Advanced proficiency in data analysis and visualisation tools (Excel, SQL, BI platforms). Ability to build and interpret complex financial models and MRR/ARR calculations
- Strong understanding of revenue management concepts including demand forecasting, price elasticity, and competitive set analysis
- Experience managing senior individual contributors as well as frontline team leads and building programs from inception
Benefits
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Flexibility to work in a Hybrid model (2-3 days in-office)
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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