Analista de Cobrança Pl for S.I.N., handling international billing and relationship management. Requires advanced English and strategic negotiation skills in a hybrid work environment.
Responsibilities
Lead negotiations with international distributors, seeking balanced solutions that meet the company’s needs while preserving commercial relationships;
Act strategically in the collection of international distributors, taking into account payment terms, commercial conditions, relationship history, financial risks and the economic outlook of each region;
Tailor collection approaches according to the particularities of each client, country or region, respecting cultural, linguistic and market practice differences;
Maintain clear, assertive and professional communication with clients in different countries, using English and/or Spanish as required;
Cultivate and maintain positive relationships with international clients, understanding their needs and offering alternatives that ensure business continuity;
Monitor and follow up on the international customer portfolio, ensuring visibility of outstanding balances, aging and agreements in place;
Stay up to date on international tax, financial and foreign-exchange regulations that may impact collection processes;
Prepare and analyze periodic reports on international collections performance, identifying trends, risks and opportunities for improvement;
Propose improvements to processes, policies and international collection strategies, focusing on efficiency, risk mitigation and reduction of delinquency.
Requirements
Bachelor’s degree completed (Administration, Accounting, Economics, Foreign Trade, International Relations or related fields).
Knowledge of collections processes, accounts receivable and credit analysis.
Knowledge of accounting practices and international financial regulations.
Familiarity with foreign-exchange operations, international payment methods and the impact of exchange-rate variation – desirable.
Advanced English (reading, writing and speaking).
Intermediate Spanish is desirable.
Experience with financial ERP systems (e.g., SAP, Oracle, Totvs or similar).
Proficiency in Microsoft Office, with emphasis on Excel (analysis, controls and reporting).
Familiarity with CRM systems or collections management tools is desirable.
Benefits
Meal voucher 🍽
Grocery/food voucher 🛒
Health insurance 🏥
Dental insurance 🦷
Vidalink (healthcare benefits) 💊
TotalPass (wellness benefits) 🏋️♀️
Transportation voucher 🚏
Life insurance 📝
Birthday day off 🎂
Profit-sharing (PLR) 📊
Discounts on universities, language courses and leisure activities 🎟
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