Collections Coordinator managing accounts receivable for Cherry Bekaert, handling client communications and payment discrepancies. Working in a hybrid model from the office 2 - 3 days a week.
About the role
- Manage cash collection processes and collaborate with teams at Kpler. Ensure timely payments and clear cash visibility across global operations.
Responsibilities
- Execute regular dunning actions and maintain proactive customer communication to ensure timely payments.
- Monitor daily bank activity, allocate payments accurately, and perform weekly bank reconciliations.
- Work closely with Billing and Sales Ops to resolve invoicing and payment issues, escalating high-risk accounts through appropriate internal channels.
- Finalize unallocated cash, ensure monthly reconciliation accuracy, and notify the GL and FP&A teams when cash allocation is complete.
- Support reporting on actual versus forecasted cash collections.
- Assist with audit requests, provide documentation, and support the AR Manager with yearly bad debt analysis.
- Contribute to ongoing finance projects and process improvements to enhance efficiency.
- Provide backup support for other AR team members during absences to ensure continuity
Requirements
- Fluent in English
- Previous experience in Accounts Receivable or collections roles.
- Comfortable working with Excel or Google Sheets to clean, organize, and analyze data
- Proven experience managing ledgers and performing reconciliations
- Experience working in a global or remote environment (desirable)
- Familiarity with NetSuite and Salesforce (desirable)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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