Cash Applications Specialist for Gold Star Foods, a food distributor to K - 12 schools, posting cash receipts accurately and handling customer account reconciliations.
About the role
- Accounts Receivable Specialist responsible for payment processing and customer account reconciliation. Collaborating with finance teams to resolve billing discrepancies and ensuring accurate documentation.
Responsibilities
- Manage customer deduction resolution activities, including research, analysis, and disposition of deductions at the customer account level.
- Investigate and resolve customer billing discrepancies, payment issues, and disputed deductions in a timely manner.
- Analyze supporting documentation to determine the validity of deductions and determine appropriate resolution actions, including issuing credits or rebilling invoices when necessary.
- Identify, code, and document deductions in accordance with internal procedures and control requirements.
- Research and investigate unknown or unidentified deductions within assigned accounts.
- Communicate deduction outcomes, resolutions, and next steps with internal stakeholders and external customers.
- Review and interpret customer contracts to support deduction validation and dispute resolution.
- Coordinate with Accounting, Pricing, Marketing, Sales, and Collections teams to resolve billing or payment issues and ensure accurate account reconciliation.
- Prepare periodic reporting and analytical information for Accounting, management, and cross-functional business partners.
- Maintain accurate documentation and supporting records for deductions, credits, rebills, and audit requests.
- Gather and provide supporting documentation for internal and external audit inquiries as needed.
- Ensure compliance with company policies, accounting standards, and internal control requirements.
- Provide professional and responsive customer service to both internal and external stakeholders.
- Assist with special projects and process improvement initiatives as assigned.
- Develop and maintain process documentation (DPTs) and support training related to new systems, processes, or procedures.
- Participate in professional development and training opportunities aligned with individual development goals.
- Perform other related duties as assigned by management.
Requirements
- Minimum of 3 years of experience in an accounting or finance environment with a focus on Accounts Receivable, deductions management, or collections.
- Associate degree in Accounting, Business Administration, or related field, or equivalent combination of education and relevant work experience.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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