Accounts Receivable Officer at Comvita responsible for timely receipting of debtor payments and ensuring customer satisfaction. Joining a purpose - driven business focused on natural health and wellbeing.
About the role
- Cash Applications Specialist for Gold Star Foods, a food distributor to K-12 schools, posting cash receipts accurately and handling customer account reconciliations.
Responsibilities
- The Cash Applications Specialist is responsible for the timely and accurate posting of cash receipts, including checks, ACH, credit cards, and wire transfers, into the multiple accounting system.
- This role requires close attention to detail to ensure that payments are applied correctly, reconciliation of customer accounts, and collaboration with internal teams to resolve discrepancies.
- Accurately apply daily cash receipts, including ACH, checks, credit cards, and wire transfers, to customer accounts in the ERP system.
- Remote deposit, scan and distribute non-AR payments.
- Sort and distribute incoming mail.
- Reconcile customer accounts to ensure all payments are correctly applied and balances accurately reflect outstanding amounts.
- Investigate and resolve any discrepancies in payments, such as overpayments, underpayments, deductions, or misapplied cash.
- Coordinate with Accounts Receivable and CX teams to address and rectify issues.
- Interact professionally with customers to clarify remittance details, answer inquiries, and resolve issues related to cash applications.
- Prepare daily, weekly, and monthly cash reports and assist in month-end closing activities related to cash applications.
- Identify opportunities for process improvements in cash application workflows and actively participate in the implementation of enhancements.
- Maintain accurate and organized records of transactions, adjustments, and reconciliations.
- Ensure that all cash applications are performed in accordance with company policies.
Requirements
- High school diploma or equivalent required; an associate or bachelor’s degree in accounting, finance, or related field preferred.
- Minimum 1-2 years of experience in cash applications, accounts receivable, or general accounting.
- Proficiency in Microsoft Dynamics NAV and Microsoft Office Suite, especially Excel.
- Strong analytical skills with exceptional attention to accuracy and detail.
- Ability to identify discrepancies and errors quickly and independently determine corrective actions.
- Excellent communication skills, both written and verbal, with the ability to work collaboratively across departments.
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