External sales representative managing client relationships for a wooden products supplier. Responsibilities include on - site support, technical advice, and expanding customer base.
SG
Hybrid LC-MS Product Specialist – Field Service
Posted 2 months ago
About the role
- Products specialist in LC-MS supporting customer inquiries and developing tailored solutions for client needs. Conducting demonstrations and ensuring customer software training post-installation.
Responsibilities
- Support the sales team with customer inquiries through expert on-site consultations.
- Assist with customer-specific configurations and the development of tailored solutions.
- Conduct instrument demonstrations in the Shimadzu laboratory environment and at customer sites.
- Provide customer training on system and software operation following successful installation.
- Handle after-sales support confidently and independently.
- Develop market- or customer-specific applications to grow existing and new accounts.
- Document activities in the CRM system and participate in forecast meetings.
Requirements
- Minimum 3–5 years of professional experience in the LC-MS field.
- Degree in natural sciences or qualification as an engineer (FH) or technician with a practical focus in instrumental analytics.
- Extensive knowledge of chromatography and mass spectrometry.
- Experience in conducting training and developing applications.
- Proficient MS Office skills.
- Professional communication skills in German and English.
- Valid driver’s license (Class B).
- Willingness to travel up to 80%.
Benefits
- Family-oriented working environment in a growth-focused, stable, and globally successful company.
- Interesting and varied responsibilities.
- Plenty of opportunity to shape your role and scope for independent work.
- Flexible working hours and a flexitime account.
- Company car available for private use.
- Appreciative communication culture.
- Participation in product and application trainings as well as expert meetings.
Job title
Job type
Experience level
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Not specified
Degree requirement
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