Senior Business Banking Relationship Manager supporting business clients in California. Sourcing new clients and managing relationships to drive portfolio growth with financial strategies.
About the role
- Gerente de Contas desenvolvendo e mantendo relacionamentos com clientes em tecnologia. Implementando estratégias para aumentar a satisfação e identificar oportunidades de crescimento.
Responsibilities
- Develop and maintain relationships with clients, understanding their needs and objectives
- Implement strategies to meet clients' needs and increase their satisfaction
- Negotiate agreements and contracts with clients, ensuring favorable terms for both parties
- Handle challenges and issues that may arise with accounts, finding effective solutions
- Lead project progress, interacting with the project architecture team and providing guidance and strategy for business development
- Collaborate with other internal teams, such as sales, marketing, production, and customer service, to meet client needs
- Identify growth opportunities with clients, promoting additional products or services
- Prepare account performance reports for senior management, highlighting successes and areas for improvement
- Measure and improve customer satisfaction, ensuring clients are satisfied and willing to maintain long-term business relationships
Requirements
- Bachelor's degree in IT or related fields
- Knowledge of IT infrastructure
- Knowledge of Sales Pipeline
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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