Group HR Support Officer supporting HR functions, managing employee records, and ensuring compliance in London. Collaborating on HR projects and leading administrative tasks in a hybrid environment.
Responsibilities
Manage and maintain accurate employee records across all agencies within the Group
Process HR-related documentation such as employment contracts, offer letters, and benefits enrolment forms
Assist with the onboarding and offboarding process, ensuring all necessary paperwork and procedures are completed in a timely manner
Maintain and update the HR information system (HRIS) with accurate employee data
Generate regular and ad-hoc HR reports for management, ensuring data accuracy and compliance with reporting requirements
Support the HR team in tracking key HR metrics, such as turnover rates, headcount, and employee engagement
Ensure smooth and accurate payroll operations across multiple entities within the Group
Collaborate with the Finance department to complete payroll master sheets for each agency
Receive and process payroll data, ensuring all details are accurate and up to date
Verify entries and proactively resolve any issues or discrepancies
Assist in the administration of employee benefits programs, including health insurance, pensions, and other benefits offered by the Group
Serve as a point of contact for employee benefits inquiries, providing guidance and support as needed
Assist in the recruitment process, including job postings, scheduling interviews, and coordinating candidate communications
Ensure compliance with HR policies and procedures across the Group, supporting audits and compliance reviews as necessary
Requirements
CIPD Level 3 preferred
Previous experience in an HR administrative role
Strong organisational and multitasking abilities
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and HRIS systems, with BambooHR experience preferred
High level of attention to detail and accuracy
Ability to oversee sensitive and confidential information with discretion
A proactive and flexible approach to work
Strong critical thinking skills
Ability to work effectively in a collaborative environment
Benefits
5% pension scheme with salary sacrifice option
Cycle to work scheme
Income protection & life assurance
Holiday Buy & Sell Scheme (available annually in December)
24/7 Employee Assistance Programme (EAP)
Annual flu jab & eye test
Access to wellbeing apps
25 days annual leave + UK bank holidays
Private medical insurance
Long service rewards: Extra day of annual leave each year after 3 years
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