Hybrid Manager, National Account

at Saputo Inc.

• Job title: Manager, National Account
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $107,350 - $140,895 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Milwaukee, United States

About the role

• National Account Manager overseeing Costco business for Saputo, a top global dairy processor. Driving account management and growth strategies in retail sales.

Responsibilities

• Own Customer accounts, jointly developing annual business growth, sales, and margin plans in line with company and category goals.
• Plan, execute, close, and follow up on negotiations in a manner that creates mutually beneficial outcomes.
• Develop strategies to drive growth and value and achieve/exceed annual volume and profit goals.
• Manage the entire Saputo portfolio across both Saputo branded business and Customer's private labels.
• Articulate the strengths and capabilities of Saputo products and services relative to our competition.
• Leverage internal and external business drivers to guide actions and decisions to achieve Saputo’s business goals.
• Own and deliver on accurate and timely forecasts for volume, trade spend, and profitability.
• Utilize customer sales and syndicated data to uncover opportunities, track KPI performance, and provide fact-based analysis for your business.
• Direct and monitor all aspects of trade promotions (including post-event analysis), to ensure effective investment of trade and shopper marketing funds.
• Execute agreements to deliver on customer expectations, while maximizing business value.
• Anticipate challenges that might impact the implementation of customer agreements and identify mitigation tactics to prevent them.
• Act as a category thought leader to Customer through utilization of Customer's shopper data, IRI market data in collaboration with Saputo insights, marketing, and category management teams.
• Share insights relevant to the customer or prospect in each stage of the sales cycle to advance and close sales opportunities.
• Build strategic relationships to include joint business planning, top to top interactions and overall visibility to key Customer's partners.
• Assist in fostering cross functional connectivity between Saputo and Customer to improve and optimize overall supply chain and operations.
• Build and maintain positive relationships with customer personnel.
• Lead all sales calls, business reviews, and develop presentations to effectively drive initiatives and growth plans for Saputo and the Customer.
• Develop accurate annual SKU level forecasts by month based on item performance, seasonality, promotions, customer initiatives, and future opportunities.
• Grow partnership between customer and internal cross-functional teams to drive innovation and business opportunities.
• Conduct internal and external business reviews to measure, evaluate, and present sales performance, identify opportunities for growth, and highlight any risks.

Requirements

• Must have experience working with Costco, dairy, and private labels
• A bachelor’s degree in marketing, communications, business administration, related field, or equivalent experience.
• Minimum 5-7 years of experience in the CPG retail sales field and customer experience
• Knowledge, skills and abilities should include: Negotiation, Presentation, Insight Selling, Product Knowledge, Sales Management, Communications (both written and verbal), Sales Analysis, Forecasting, and Sales Tracking.
• Must possess strong verbal and written communication skills, attention to detail and professionalism.
• Must be self-motivated, results oriented, possess high degree of initiative, and work well under pressure.
• Ability to effectively lead people, projects and processes.
• Ability to travel up to 50% of the time

Benefits

• Development opportunities that enhance their career fulfillment
• Meaningful compensation & benefits that help them care for their families
• Opportunities to contribute to your community and enhance the lives of others through Saputo products