About the role

MarTech & Automation Analyst enhancing efficiency using HubSpot, Python, and API integrations for the restaurant management software in Brazil. Join our growth journey with Ifood's investment.

Responsibilities

Design, build and maintain integrations and automations across the customer journey, connecting HubSpot with internal and third‑party system APIs using Workflows with Custom Code (Node.js/Python), REST APIs, webhooks and object associations;
Evolve the CRM structure (objects, properties and associations), and optimize forms and assets; work with HubSpot CMS/HubL concepts;
Orchestrate complex automations and flows using tools such as Zapier (Platform UI/CLI), n8n (self‑hosted) and/or Workato (recipes/API recipes), ensuring OAuth 2.0 authentication and resilience via webhooks;
Develop and operate messaging bots and integrations such as Blip and WhatsApp Cloud API, including webhook configuration and message templates;
Ensure observability and reliability of integrations by implementing logs, metrics and traces, defining SLOs/SLIs and conducting blameless postmortems;
Create and maintain up‑to‑date runbooks and alerts, ensuring traceability and fast incident response;
Collaborate in Git repositories, conducting code reviews and pull requests within CI/CD pipelines;
Ensure governance and security of tools by applying least‑privilege principles, secrets management and access controls;
Produce clear technical documentation and well‑structured PRs, maintaining a collaborative, inclusive approach and following best practices.

3+ years of experience in the field;
Bachelor's degree in Information Systems or a related area;
Hands‑on development experience primarily in Python for building and maintaining automations, API integrations and data handling;
Strong experience building, maintaining and orchestrating integrations between systems, including REST APIs, webhooks, OAuth 2.0 (Authorization Code / Client Credentials) and Workflows with Custom Code (Node.js/Python);
Proficiency with low‑code/no‑code tools (such as Zapier, n8n or Workato) for creating and managing complex automated flows;
Experience with SQL and analytical ability to produce reports, interpret data and turn it into business metrics;
Familiarity with Git best practices, CI/CD, trunk‑based development and Semantic Versioning to ensure traceability and delivery quality;
Experience defining and monitoring SLOs/SLIs, using runbooks, tracking metrics and conducting blameless postmortems;
Ability to write clear technical documentation, produce well‑structured PRs and work collaboratively and inclusively in multidisciplinary teams;
Availability for hybrid work in São Leopoldo, RS (Brazil).