Process Manager optimizing operational processes and collaborating with external partners at Patronus, a healthcare startup in Berlin. Focus on partner and payments operations for better efficiency.
RL
Hybrid Talent Operations Director – Infrastructure, Operational Excellence
Posted 4 months ago
About the role
- Talent Operations Director providing strategic oversight and leadership for global infrastructure initiatives at RSM. Leading operational excellence and enhancing service delivery across talent functions.
Responsibilities
- Provide strategic oversight and leadership for global infrastructure initiatives within Talent Operations.
- Lead and manage a team of people managers/supervisors overseeing day-to-day execution of centralized, repeatable talent processes for the assigned focus area.
- Set strategic priorities and roadmaps to guide operational execution and continuous improvement.
- Design, implement, and optimize global business processes, leveraging technology to drive efficiency and consistency.
- Maintain a culture of operational excellence, identifying and addressing inefficiencies, and centralizing processes where possible.
- Collaborate closely with Centers of Excellence (COEs) and other stakeholders to ensure alignment, facilitate knowledge transfer, and delineate clear delegation of work.
- Oversee documentation and training of business processes to drive knowledge transfer and support stakeholders.
- Formulate and communicate project plans for new talent programming and operational process rollouts, including training, documentation, and change management.
- Ensure infrastructure and team structure can scale and adjust to business needs, with appropriate budget oversight and accountability.
- Act as a point of escalation for complex problems and ensure high-quality, client-focused service delivery.
- Track and report on operating results to ensure progress toward strategic, operational, and compliance goals.
- Proactively collaborate with the HRIS team to ensure systematic business processes are designed to optimize global operational excellence while being scalable for future growth.
- Foster a culture of curiosity and experimentation, encouraging the team to explore new technologies, methodologies, and approaches to improve talent operations.
- Identify, assess, and implement emerging technologies—including AI and automation—to streamline workflows, enhance service delivery, and enable scalable solutions across the organization.
Requirements
- 8-10 years of progressive Human Resources, Talent, Compliance or relevant experience with at least 4 years in an advanced role
- Supervisory experience for a strategic team of professionals.
- Prior experience coaching and developing a high performing team required.
- Bachelor’s degree in Human Resources, Business, or a related field.
- Demonstrated leadership and interpersonal abilities with a proven capacity to motivate and influence others.
- Excellent consultative skills and effective communication across diverse stakeholder groups.
- Strong strategic orientation, analytical competency, and critical thinking skills.
- Proven leadership capabilities, including the ability to lead, influence, and motivate team members.
- Ability to transform curiosity into actionable insights and innovative solutions that drive business outcomes.
- Track record of working independently, managing multiple priorities concurrently, and showing initiative in unfamiliar or ambiguous situations.
- Exceptional interpersonal and written communication skills.
- Commitment to continuous learning demonstrated by engagement with emerging technologies.
- Advanced computer proficiency, with enthusiasm for adopting new systems, tools, and technologies.
- Proficiency with Microsoft Office Suite.
- Superior organizational skills with a focus on solution delivery.
- Capacity to perform effectively under pressure and meet established goals within high-volume, fast-paced environments.
- Solid business acumen.
Benefits
- Flexibility in your schedule, empowering you to balance life’s demands while also maintaining your ability to serve clients.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Operations Manager focusing on cost coverage and insurance processes at a healthcare startup in Berlin. Analyzing workflows and optimizing operational effectiveness in a hybrid remote setup.
Operations Coordinator for Steamroller Animation handling vendor deals, payroll, and operational efficiency. Collaborating closely with leadership to promote effective internal operations.
Senior Operations Engineer at SteerBridge Strategies delivering mission - focused technology solutions for the U.S. Government. Collaborating with veterans and technology professionals to drive operational effectiveness.
Operations Oversight Engineer coordinating technical and functional teams for U.S. Government projects. Responsible for documentation, reporting, and stakeholder engagement in a hybrid work environment.
Team Lead in Carvana’s Market Operations overseeing logistics and employee management in a fast - paced environment. Leading diverse teams to enhance customer and employee experience while adapting to changes.
Join Airbus Defence and Space to handle digital manufacturing and MRO projects. Focus on solution architecture and coordination of cross - departmental digital initiatives.
Sales Operations Assistant at Wake managing sales pipelines and streamlining processes across departments to ensure outstanding commercial results.
Gerente Divisional Operações managing store strategies and performance to ensure growth and excellence at C&A, a leading fashion retailer.
Associate Manager overseeing Development Operations and Raiser’s Edge database at School of American Ballet. Ensuring efficient administrative processes and supporting fundraising efforts.