Hybrid Associate Manager, Development Operations

at School of American Ballet

• Job title: Associate Manager, Development Operations
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $60,000 - $65,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Associate Manager overseeing Development Operations and Raiser’s Edge database at School of American Ballet. Ensuring efficient administrative processes and supporting fundraising efforts.

Responsibilities

• Execute accurate and timely deposits and recording of gifts (checks, credit card charges, online gifts, and electronic deposits).
• Monitor incoming contributions, including pledges, payments, and transfers to SAB’s contribution account.
• Lead collaboration with the Finance department on ongoing reconciliations and key projects.
• Manage and maintain digital backup files.
• Execute income reports for executive team, Development staff, and Board.
• Execute year-end tasks in the office during one day of SAB's Winter Break.
• Oversee RE records and infrastructure, constituent records, and large-scale constituent data transfers.
• Manage lists and reports, using Queries, Exports, Lists, and Reports functions, for donor listings, eblasts and mailings, 990 reporting, and other needs.
• Drive resolution of system issues through research and collaboration with RE support.
• Stay apprised of RE changes and updates and act as Development team’s primary liaison with Blackbaud/RE support.
• Lead RE continuing education and training sessions for the Development team.
• Manage donor data, contribution analysis, and recognition projects.
• Advise on and support the administration of Development systems and digital tools, including email distribution systems, prospect research databases, and AI platforms.
• Support team member onboarding.
• Support cultivation activities and special events (occasional evenings/weekends are required).
• Assist with administrative, office management, and other tasks as required.

Requirements

• 3–5 years of Development Operations experience; advanced knowledge of Raiser’s Edge (NXT and RE 7) and Blackbaud Forms required.
• Working knowledge of Microsoft Office Suite and Adobe.
• Strong writing, organizational, and communication skills.
• Ability to manage multiple projects and collaborate across teams.
• Flexibility to work evenings/weekends for Development events.
• Interest in arts and cultural organizations preferred.

Benefits

• full health benefits
• four weeks of vacation (plus two holiday weeks in December)
• generous retirement savings benefits