Intern role within Form Bio focusing on product strategy and scientific operations. Conducting market research and supporting cross - functional teams in genetic medicine context.
About the role
- Operations Manager focusing on cost coverage and insurance processes at a healthcare startup in Berlin. Analyzing workflows and optimizing operational effectiveness in a hybrid remote setup.
Responsibilities
- Analyze existing processes related to cost coverage and reimbursement requests
- Identify inefficiencies, error sources, and improvement opportunities; develop and implement process optimizations
- Structure, document, and standardize processes (e.g., workflows, guidelines)
- Actively contribute to strategic projects, e.g., to improve collaboration with health insurance providers
- Play an active role in scaling and further developing Partner & Payments Operations
- Handle cost coverage requests operationally, including review, follow-up, and documentation
- Work closely with colleagues from B2C Sales, Customer Success, and other teams
Requirements
- Minimum 2 years of professional experience in process management/operations/back office; ideally with operational case handling or alternatively with an insurance background (e.g., private health or supplementary insurance)
- Strong process understanding: you analyze workflows, recognize patterns and inefficiencies, and actively and continuously optimize existing processes
- Strong analytical skills and confident use of Excel / Google Sheets for analyzing and preparing data
- Hands-on, highly reliable, and detail-oriented
- Proactive, clear, and confident communication with internal and external stakeholders
- Fluent German skills at C2 level (spoken and written) and English skills at B2 level
- Experience working with statutory long-term care or health insurers (e.g., reimbursements, billing, claims) is desirable
- Experience or affinity for automation, AI, or no-/low-code tools (e.g., Zapier, AI-powered workflows)
Benefits
- Urban Sports Club membership for your fitness
- Family & Friends coupon for the Patronus watch
- Up to 30 vacation days (starting with 26 days in the first year and 28 days in the second year)
- Annual Learning & Development budget for individual learning and growth
- Clearly structured career framework for your professional development
- 360-degree feedback conversations (2x/year) for your professional and personal development
- Exclusive corporate benefits with great offers
- Discounts at restaurants near the office
- Choice of hardware (MacBook or Lenovo)
- Modern office in vibrant Friedrichshain
- Job ticket for a stress-free daily commute
- 2 days per week working from home ("Home Office")
- Get moving: lease a bike at a discount via Mein Dienstrad
- Regular company and team events strengthen our togetherness
- Team spirit instead of cutthroat mentality — we achieve more together
- Develop a product that provides real societal value
- Quarterly company brunches for exchanging ideas and networking
- One volunteering day per year to do something good together
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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