Consultant at Colombus Consulting driving strategic transformations from reflection to operational implementation. Working with clients in various sectors and contributing to internal projects.
About the role
- Senior Consultant in Managed Application Services, focusing on Microsoft Dynamics 365 Customer Engagement. Responsibilities include solution design, environment management, and client consulting.
Responsibilities
- Designing and develop solutions using Microsoft D365 CE functions and features to meet business objectives
- Environment management including deploying solutions, applying updates and refreshing environments
- Troubleshooting business application and supporting infrastructure issues
- Providing client remote consulting, both functional and technical
- Understanding how to obtain customer business requirements and communicate findings
- Adopting and learning new technologies
- Working and interacting with teams in the configuration of their Microsoft D365 CE system
- Managing issues and projects across multiple clients simultaneously
Requirements
- Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline
- 4+ years of experience with Microsoft D365 CE and the Power Platform
- Strong understanding of core CRM functionalities, including Sales, Marketing (Customer Insights), and Customer Service/Field Service
- Proficiency in utilizing Dynamics 365 configuration tools like the Power Platform (Power Automate, Power Apps)
- Experience with integrating Dynamics 365 with other Microsoft products (FSC/BC/GP)
- Knowledge of development tools like Visual Studio and Dynamics 365 SDK for building custom plugins or workflows
- Understanding of web services and APIs for data exchange between Dynamics 365 and external systems
- Certification in Dynamics 365 Customer Engagement
- Fluent in English both written and verbal
- Proficient in; .NET (C#) Scripting (Java Script) SQL Kingsway’s Soft / Scribe/ Boomi SSRS (Fetch XML Based Reporting)
Benefits
- Competitive benefits and compensation package
- Flexibility in your schedule
- Empowering work environment
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