Cruise Consultant handling customer inquiries and bookings in the travel industry at a top online cruise portal. Providing personalized service and support on cruise options and arrangements.
About the role
- ERP Consultant for Microsoft Dynamics 365 at Inway Systems enhancing customer business processes through intelligent automation. Collaborating with experts to deliver impactful solutions in hybrid work environment.
Responsibilities
- Conduct requirements analyses, client meetings, workshops and presentations
- Coordinate and lead projects in collaboration with our development team
- Train key users in their workflows
- Develop suitable solution concepts for customer-specific customization of Dynamics 365
- Provide ongoing support to existing customers after Dynamics 365 go-live
Requirements
- A completed academic or vocational qualification, e.g., in business administration, business informatics, or a related field.
- Several years of experience in ERP consulting, preferably in the Dynamics 365 environment.
- Strong functional knowledge in production, trade & logistics, or finance.
- Ability to quickly grasp complex business relationships and represent them in the ERP system.
- Analytical strength, peer-level communication skills, and a genuine drive to help customers succeed.
- Self-responsibility, team spirit, a down-to-earth attitude — and the motivation to shape things together.
- Very good German and English skills.
Benefits
- A warm, experienced team that supports you and celebrates successes together.
- Structured onboarding and a personal mentor to guide you.
- An annual training budget for certifications, courses and your personal development.
- The option to work from home up to 4 days per week.
- On-site massages and subsidies for fitness and sports programs — because well-being matters.
- A culture based on trust, performance and genuine kindness.
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