Head of Account Management leading teams for cloud - based POS & E - Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
About the role
- Key Account Manager for Essex and Hertfordshire areas, focusing on account management and customer solutions. Join an innovative sales team at RS, providing top solutions to diverse clientele.
Responsibilities
- Spending a part of your time 'on the road', you will be the key point of contact for our customers covering an area encompassing Essex and Hertfordshire.
- You will be working closely with these customers, looking to identify their challenges with a view to providing them with top in class solutions, taking your portfolio to the next level.
- Identify and target revenue potential within your portfolio.
- Producing robust business plans that exceed sales and profit targets.
- Building a detailed understanding of the customers, markets, and competitors.
- Maintain and upkeep accurate customer records.
- Building coalitions across the business to support the delivery of sales targets including with the internal account managers.
Requirements
- Experience in a field-based sales role with account management responsibilities and exposure to working to KPIs and targets.
- You are open-minded, possessing the ability and wiliness to embrace change.
- Someone who takes a solution-led approach to their work.
- You possess a proven ability in strategic thinking and planning.
- You are an excellent relationship builder.
- Strong communication and interpersonal skills.
- Any Salesforce CRM or B2B experience would be a bonus!
- A driving licence is essential!
Benefits
- pension/retirement
- life assurance
- salary finance (payroll deduction loan scheme)
- medical plans
- health screening
- critical illness
- disability insurance
- holiday / paid time off
- employee assistance programme
- discounted gym/health club membership
- transportation assistance schemes (e.g., cycle to work, travel loans, car leasing)
- onsite catering/lunch vouchers
- retail discounts
- global recognition programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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