Internet Support Specialist resolving technical support requests via phone, email, and chat for broadband customers. Ensuring connection and email issues are addressed promptly and professionally.
About the role
- Family Support Specialist Assistant coordinating access to early intervention services for infants and families in Montana. Working under a certified Family Support Specialist to meet developmental needs.
Responsibilities
- Function in an ongoing coordinator role under the supervision of a comprehensively certified Family Support Specialist (FSS).
- Assist with eligibility determination, including referral, intake, and eligibility determination activities.
- Conduct the family assessment, including interviewing the family.
- Collect information on the child’s development, including observations of the child.
- Coordinate evaluations and assessments.
- Assure families are informed of rights, options, advocacy services, and their role in the EI process.
- Assist parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
- Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
- Maintain accurate, complete, and timely electronic and paper file records.
- Monitor the delivery of services to ensure the services are provided on time and in accordance with the IFSP.
- Coordinate and monitor the delivery of available services.
- Communicate and coordinate services with medical and health providers.
- Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
- Meet weekly with supervisor for direct, systematic supervision of the services through weekly (minimum requirement) instruction, review, and feedback from the comprehensively certified FSS.
- Other duties as assigned by supervisor.
Requirements
- Valid Driver's License and auto insurance.
- Minimum educational requirement is a high school diploma or equivalent.
- Must complete on the job training and become certified by the State of Montana within two years of hire.
Benefits
- Health, dental, and vision insurance.
- Life insurance.
- Mileage reimbursement.
- Tuition reimbursement.
- Paid Time Off and Sick Time Pay.
- Flexible Spending Account (FSA).
- Advancement opportunities.
- 401k with company match.
- Employee discounts with various vendors.
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