Customer Support Representative fluent in Slovenian to deliver support via various communication channels. Assisting customers with queries and enhancing their satisfaction while working from home in Slovenia.
MG
Hybrid Inbound Customer Service Representative
Posted 3 months ago
About the role
- Customer service representative handling customer correspondence via various channels. Contributing to customer retention in a family-owned business in the coin trade.
Responsibilities
- Handling customer correspondence by phone and in writing, including email and WhatsApp
- General customer service administration (account clarification, complaint handling, developing individual solutions)
- Advising and supporting our customers
- Actively contributing to customer retention for our company
Requirements
- A completed commercial/business vocational training or equivalent is an advantage; career changers are welcome
- You demonstrate strong customer-oriented thinking, communication skills, and negotiation ability
- You have experience in commercial administrative work and are proficient with common MS Office applications
- You are flexible, outgoing, and maintain composure and clear-headedness in stressful situations
Benefits
- Varied responsibilities in an innovative family-owned company in the coin trade
- Working hours according to duty schedule: Mon–Thu (08:00–20:00) and Fri (08:00–19:00), with the option to work from home
- Genuine team spirit and collegial cooperation from staff to management
- Good development opportunities due to strong growth
- Employer contribution to retirement provision
- Health support via a fitness subsidy, company health insurance, and the option of JobRad (company bike leasing)
- Benefits program with exclusive conditions from well-known manufacturers and brands, plus employee discounts
- Regular employee and team events as well as individual training opportunities
- Free coffee, complimentary fruit, free company parking
- Attractive, performance-based pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Premium Customer Care Agent at Novibet assisting VIP clients via chat and email. Handling inquiries, complaints, and providing high - quality customer support in the online gaming sector.
Support Operations role aiding customer inquiries via phone and chat at LoadUp. Resolving issues and maintaining customer relationships in a hybrid work setting.
Junior Customer Service & Claims Agent at getolo assisting clients via phone and email. Handling customer inquiries and processing claims in a hybrid work environment.
Retail Sales Consultant enhancing customer telecommunications experiences. Helping customers find tech solutions and promoting Telstra’s services while achieving sales targets.
Student trainee in Customer Support for CUBE Bikes, processing customer support requests and documentation. Requires service - oriented communication and collaboration skills.
Werkstudent im Customer Support für CUBE Bikes, Marktführer im E - Bike - Segment. Bearbeite Supportanfragen und dokumentiere Kommunikationsverläufe bei flexibler Arbeitszeit.
Application Support Specialist responsible for processing permit applications at Sunshine Enterprise. Engaging with customers and ensuring accurate data handling while delivering top - notch service.
Customer Support Specialist offering excellent service in Athens, Greece, or remotely. Handling inquiries via phone, email, and chat, ensuring high customer satisfaction.
Customer Support Agent providing service to German - speaking clients in Athens. Working remotely or onsite with thorough training and relocation assistance available.