Infection Prevention Specialist at UAMS providing leadership in infection control programs to improve patient outcomes. Collaborating on epidemiology and infection prevention guidance across service lines.
About the role
- Relationship Banker I responsible for enhancing customer experience through tailored banking solutions. Engaging with customers for transactional needs and education on financial wellness.
Responsibilities
- Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
- Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
- Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
- Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
- Assists branch and fellow team members with basic tasks to aid in customer problem resolution
- Refers customers to an internal team of experts when more complex financial goals and needs are recognized
- Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
- Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
- May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
Requirements
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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