Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- International Account Manager at Valpak specializing in environmental compliance across various countries. Engaging with clients to ensure adherence to international environmental legislation.
Responsibilities
- Valpak is a dynamic and forward-thinking environment, where innovation is valued.
- Undertake research into the requirements of environmental compliance legislation overseas.
- Confirm companies’ obligations and assist with their compliance.
- Manage accounts and ensure customers’ compliance outside of the UK.
- Handle customer accounts as first point of contact for phone calls and emails.
- Explain and sell International Environmental Compliance services to prospective clients.
- Following up all leads and opportunities and attending sales meetings.
- Develop a good understanding of the requirements placed on organisations for swift and accurate responses.
- Develop and maintain a comprehensive set of resources and run regular training sessions for the wider team.
- Write in depth compliance reports for clients ensuring clear understanding of obligations.
- Completion of legal documentation, coordinating with various authorities, schemes, and the client.
Requirements
- Excellent organisational skills, and customer service standards
- Competency to multitask, prioritise and manage own workload with limited supervision
- Confident, positive, proactive, enthusiastic nature
- Highly IT literate in MS suite
- Excellent written and verbal communication skills
- Full, clean UK driving licence.
- Minimum: Educated to at least A level standard or equivalent
- Desirable: Educated to Degree level or equivalent.
Benefits
- Dual Location / Hybrid worker Status
- Participation in our annual Incentive Plan (VIP) - up to 10% bonus
- 25 days annual leave plus bank holidays, volunteering day and your birthday off!
- Option to buy and sell up to 9 days annual leave
- Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
- Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
- Pension scheme up to 8% employer contribution
- Access to reward & discount platform
- Wellbeing initiatives
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