Manager for Virtuoso's Cornerstone Learn platform. Overseeing LMS governance, optimizing performance, and leading global learning initiatives.
About the role
- Migration Leader responsible for planning and execution of seamless transitions into GBS organization. Ensuring minimal disruption to business and alignment to strategic objectives.
Responsibilities
- Own end-to-end transition planning and delivery across all waves and geographies.
- Ensure timely completion of pre-migration, knowledge transfer, hyper care, and stabilization activities.
- Govern adherence to transition playbooks, timelines, and quality standards.
- Lead weekly cross-wave forums, stage gate reviews, and escalation processes.
- Maintain the overall end-to-end RAID log for all in-scope transitions and lead issue resolution.
- Drive milestone tracking, reporting, and exception management through formal governance routines.
- Support stage gate preparation and approvals in collaboration with program leads and senior stakeholders.
- Align with functional GBS leads (Finance, Supply, Commercial, HR) and enabling teams (People, Change, Technology).
- Ensure integrated planning with recruitment, training, system access, and infrastructure workstreams.
- Lead the interface with local markets to confirm scope, sequencing, and readiness criteria.
- Monitor service ramp-up metrics, including SLA achievement, knowledge transfer quality, and early delivery KPIs.
- Coordinate mitigation plans for recruitment gaps, onboarding challenges, or process readiness concerns.
- Ensure successful handover from transition to BAU service delivery through structured exit criteria.
Requirements
- Bachelor's degree in Business, Operations, or related field
- Proven track record of leading end-to-end transitions across multiple geographies
- Strong program management skills with experience in planning, governance, and stakeholder engagement
- High comfort with cross-functional coordination, issue resolution, and managing ambiguity
- Excellent communication and leadership presence across senior stakeholder groups
- PMP or equivalent project/program management certification
- Understanding of service delivery models, SLAs, and operating model design
- Familiarity with shared services migration frameworks
Benefits
- Parental benefits
- Employee Assistance Program to promote mental health
- Life insurance for all employees globally
- Global share plans to save and share in Reckitt’s potential future successes
- Short-term incentives to recognize, appreciate and reward your work for delivering outstanding results
Job title
Job type
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Not specified
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Tech skills
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