Junior Customer Service Manager in international raw material trading company. Responsibilities include sales support, customer data analysis, and logistical collaboration.
Responsibilities
Commercial responsibility
Processing invoices, quotations & contracts
Maintaining master data & document management
Digital filing & efficient office organization
Sales support with development potential
Support in sales & customer acquisition
Building your own network of customers & partners
Analysis of customer data & taking on own projects
Logistics & international collaboration
Support with import/export, customs & movement of goods
Coordination with freight forwarders, suppliers & customers
Close cooperation with warehouse, purchasing & sales
Requirements
At least completed commercial vocational training (wholesale/foreign trade, freight forwarding, industry)
You are eager to take on responsibility and actively develop professionally
Strong communication skills & enjoyment of customer contact
Interest in sales-oriented and logistics-related topics
Willingness to travel (trade fairs, customers, suppliers)
Very good German skills & good English skills
Confident user of MS Office
Benefits
Direct collaboration with management
Real responsibility & ownership of tasks
Flat hierarchy & fast decision-making
Personal development opportunities (sales, logistics, marketing)
Flexible working hours & modern work equipment
A team culture that supports you rather than holds you back
International environment within a family-run group offering career prospects
Job title
Junior Customer Service Manager – international raw materials and wholesale trading
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