Sales and Key Account Management role at grievy helping bereaved individuals with a digital solution. Involve in lead management, market opportunities, and strategic support with founders.
About the role
- Senior Account Manager overseeing strategic accounts at JOIN, a recruitment SaaS company. Driving customer growth through tailored solutions and consultative sales approach.
Responsibilities
- Own and grow a portfolio of strategic accounts as the main point of contact.
- Identify and understand customer needs and translate them into tailored solutions.
- Drive account expansion through proactive up- and cross-selling opportunities.
- Lead consultative conversations, run needs analyses, and deliver persuasive presentations from recruiter level to C-suite.
- Use Hubspot to manage pipeline, forecasts, and opportunities with a data-driven approach.
- Proactively prevent churn through strong stakeholder engagement and account strategy.
- Collaborate with Sales, Marketing, and Product to deliver an exceptional customer experience.
Requirements
- 5+ years of experience in Account Management, Sales, or Customer Success with a strong commercial focus (ideally in SaaS or Tech).
- Proven track record in account growth and measurable revenue impact.
- Sales drive: you spot opportunities, close deals, and expand accounts with confidence.
- Strong communication and presentation skills in German and English.
- Proactive, structured, and independent working style – you take ownership and deliver results.
- Customer-centric mindset with the ability to turn business challenges into solutions.
- Intrinsically motivated and hungry to make a difference.
- Bonus points for: Fluency in French.
- Experience in HR Tech or similar B2B environments.
Benefits
- Apple hardware – The best tools for the job (MacBook).
- Team events – Brunches, sports activities, and quarterly gatherings in Berlin.
- Productivity from Everywhere – 104 days per year remote (post-probation), following our hybrid policy.
- Competitive salary – Tailored to align with your experience level.
- Relocation support – Assistance with paperwork, travel, and one month of furnished accommodation.
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