E-Mail Marketing Specialist developing and optimizing newsletter strategies for customer engagement at QVC. Collaborating with teams to enhance digital marketing efforts and drive sales.
Responsibilities
You develop and optimize our newsletter communication to increase customer numbers and revenue across digital channels.
You curate and manage audience-relevant newsletter campaigns and use selections to enable personalization.
You regularly analyze the performance of our newsletters and derive optimizations and new initiatives.
You work closely with Digital Programming, Digital Trading, Content, Social, Retention Marketing, and Performance Marketing to ensure a holistic, customer-centered approach.
You collaborate closely with our external service provider to drive innovation.
You ensure that all activities are GDPR-compliant and implemented in accordance with current legal requirements and best practices.
Requirements
You have vocational training in marketing/media or a degree in economics, statistics, media management, or a related field.
You have at least 2 years of experience in sales, media, or ideally in online marketing/agency environments.
You bring very good knowledge of CRM systems, email tools (e.g., Selligent), and analytics tools (e.g., Adobe).
You are analytically strong, can present complex issues clearly, and derive concrete recommendations for action.
You have experience working with various teams — including international teams — and demonstrate strong communication skills.
You are innovation-oriented, decisive, and enjoy working with KPI-driven approaches.
You have business-fluent English skills, both written and spoken.
Benefits
Flexible working & work–life balance: flexible hours, home office, 30 days of vacation, workation (work abroad for up to 20 days), and paid volunteer days.
Wellbeing & health: QVC bike leasing, subsidized Urban Sports Club membership, 24/7 private accident insurance, and a comprehensive health offering.
Attractive perks: 20% employee discount on the QVC assortment, numerous corporate benefits and partner discounts, as well as canteen subsidy and free parking.
International, appreciative working environment: a dynamic, international company culture with first-name basis and team spirit.
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