Senior Associate managing employee relations operations at PwC in India. Focusing on grievance redressal and enhancing employee experience through policy management and operational tasks.
Responsibilities
Focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees.
Administer and govern grievance redressal mechanism as per the firm’s policies and ensure responsible reporting.
Ensure timely documentation of all investigation related documentation including MoM, Statements and ER tool updates.
Drive diligent documentation, tracking and monitoring in relation to case investigations while working with related stakeholders.
Partner with ER Strategy team to manage processes to enhance employee experience.
Responsible for all ER tool management and governance assuring rightful documentation.
Responsible for analysis and reporting of ER matters, as appropriate.
Ensure audit preparedness for the team with timely evidence collection and documentation.
Collaborate with various stakeholders to ensure governance and discipline around policy management.
Requirements
A bachelor’s degree
Working knowledge of labor / employee relations
MSW / MBA preferred
Ability to handle confidential information in a mature and professional manner.
Proven attention to detail & organized approach
Proficiency in written and spoken English
Ability to design leadership reports and dashboards.
Proficiency in PPT and Reporting
Proven ability to team, collaborate, build, and maintain relationships.
At least 4 years' experience in employee relations
Understanding and exposure (pref) in managing corporate investigations of complex and confidential workplace complaints.
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