Business Insights Manager focused on data - driven decision making and fundraising for CEDP's economic and racial equity initiatives. Collaborating with leadership on analytics, business development, and policy.
About the role
- Manager Information Technology Radio/Voice overseeing IT operations in telecom at Puget Sound Energy. Leading teams, managing projects, and ensuring compliance with operational standards.
Responsibilities
- Plans, organizes, and directs IT operations under senior management guidance
- Leads IT teams, including engineers, union technicians and contractors, ensuring performance, hiring, and compensation decisions
- Provides leadership in career development, performance evaluations, coaching, technical guidance, recruitment (hire/fire), and budget management
- Executes organizational strategies and objectives through effective resource management
- Partners with Engineering to Direct the format and structure of job packages
- Owns relationships with Operations, Generation, Facilities, Engineering, Project Management, and Corporate Security to coordinate Telecom voice and radio initiatives
- Manages priorities for resource allocation for Telecom projects; works within established budgets
- Validates telecom system performance, ensures compliance with architectural standards, safety regulations, and PSE methodologies
- Works closely with business partners to identify opportunities for technology-driven process improvements and strategic initiatives
- Establishes technical, functional, and support procedures; maintains documentation for systems, configurations, and standards
Requirements
- Bachelor’s degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience
- 7 years experience managing or leading teams in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas
- 5 years telecommunications experience in one or more of the following areas: SCADA, RF systems (mobile radio, microwave, MAS, etc.), network transport, fiber optics, telephony, other telecom area
- Experience managing employees and activities in multiple remote locations
- Understanding terminology and best practices relating to a broad range of telecommunications technologies
- Experience developing and tracking metrics related to telecommunications services and infrastructure
- 2 years experience participating in strategic planning, development, implementation, and maintenance/support of assigned IT segment or area
- Strong knowledge and understanding of business processes
- Excellent communication and presentation skills, especially with non-technical managers.
Benefits
- medical, dental, vision, basic life, and short- and long-term disability insurance
- additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP)
- 401(k) investment option and a cash balance retirement plan
- Paid Time Off (PTO) and Paid Holidays throughout the calendar year
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