Senior Manager, Reimbursement coordinating US reimbursement strategies for Coloplast's Chronic Care products and engaging with payers for coding and coverage decisions. Collaborating with various stakeholders while shaping health policy for innovative solutions.
About the role
- Manager of Patient Access at Ensemble Health Partners managing patient access department operations and ensuring compliance while driving customer service excellence in healthcare.
Responsibilities
- Responsible for planning, developing, organizing, and managing the Patient Access department
- Responsible for performance and effectiveness of departments
- Coaching and development of all staff performing functions
- Implementing short and long-term plans and objectives to improve customer service
- Provide leadership and contribute to the revenue cycle and organizational goals
- Work closely with the Director of Patient Access to align processes and procedures
- Manage operations for the admitting, registration, and financial services departments
- Assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions
- Managing Financial Service Representatives and ensuring proper accounting processes are followed
- Develop and manage departmental staffing needs
- Prepare monthly reports as requested
- Establish departmental goals with the staff to optimize performance and meet organizational and financial goals
- Collect, interpret and communicate performance data using various tools and systems
- Collaborate with internal and external customers.
Requirements
- Certified Revenue Cycle Representative (CRCR) certification
- Certified Healthcare Access Manager (CHAM) certification
- Minimum 2 – 3 year’s management experience in healthcare industry
- Patient Access experience with managed care/insurance or call center preferred
- Experience with Microsoft a must
- Ability to balance numerous priorities, therefore requiring great skills in prioritization
- Ability to understand and master numerous computer applications
- Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements.
Benefits
- Bonus Incentives
- Paid Certifications
- Tuition Reimbursement
- Comprehensive Benefits
- Career Advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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