Strategic Operations Manager orchestrating critical work for leadership at Tails.com. Driving governance and project delivery in the pet food subscription sector.
About the role
- Sales Ops Junior supporting daily operations and growth automation for a fintech company. Collaborating across teams to improve process efficiency and data integrity while managing Salesforce and technical support.
Responsibilities
- Administration & Support: Daily management of the technical stack (Salesforce, Ringover) and commercial processes. You will be the primary point of contact for the Sales team to remove any points of friction.
- Onboarding & Training: Ensure the technical onboarding and ramp-up of new hires. You will update training materials and playbooks to maximize user autonomy.
- Financial Oversight: Administrative management of sales team commission (via Salesforce, Qobra), in direct coordination with Finance to monitor revenue.
- Data Reliability & Analysis: You are responsible for the integrity of data entered into our tools. Your work is essential to secure the strategic analyses used by management.
- Process Optimization: You work closely with teams in the field to identify gaps and lead continuous improvement projects to structure operations.
- Automation & No-Code: You lead long-term projects to automate internal processes and low-value tasks (no-code tools, custom developments).
Requirements
- Experience: 1 to 2 years of experience in Ops, Financial Control, Project Management or Data Analysis (including internships and end-of-study placements).
- Hard Skills:
- Advanced Excel (complex functions, data structuring).
- High proficiency with digital tools (CRM, Google Suite).
- A real plus: proficiency or knowledge of SQL to query data independently.
- Soft Skills:
- Hybrid profile: You are both hands-on (resourceful, responsive) and analytical (long-term vision, structuring).
- Absolute rigor: You have strong attention to detail, particularly around compensation and data quality.
- Excellent interpersonal skills: You can adapt your communication to diverse stakeholders (Sales, Marketing, Tech, Finance, Managers).
Benefits
- €40,000 gross/year, adjusted according to your profile
- Competitive compensation package: Swile meal card, employer-covered health insurance at 50%, and reimbursement of 50% of your public transport subscription
- Attractive bonuses: holiday bonus, referral bonuses up to €1,500, and birth bonuses
- Remote work policy allowing 1 to 2 days per week of teleworking, with an allowance of €2 per day
- Shared moments with colleagues: cohort onboarding, team rituals, fitness sessions, Smash Bros tournaments, organization of Happylunch, and company offsites
- Coverage for 4 sessions/year on moka.care
- A dedicated mentor/buddy to help you integrate and thrive at Pretto
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