Hybrid Enrollment Counselor

at Point Loma Nazarene University School of Education

• Job title: Enrollment Counselor
• Job type: Full Time
• Experience level: Entry level
• Salary: $25 - $27 per hour
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Diego, United States

About the role

• Enrollment Counselor at PLNU engaging prospective students for graduate programs. Responsible for all elements of recruitment including advising, communications, and marketing initiatives.

Responsibilities

• Manage all aspects of adult and graduate student recruitment as assigned, including pre-admissions advising, applicant counseling and follow-up
• Direct communication to prospective applicants (e.g., description of programs, admissions procedures, financial aid, etc.)
• Advise applicants on specific program areas, monitor communications with applicants throughout the admissions process
• Counsel walk-ins and take phone inquiries
• Utilize admissions CRM/JRM to track prospective students and the applicant/admissions process
• Recommend prospective students for admission to graduate programs
• Represent graduate programs at recruitment and marketing events
• Develop new recruitment opportunities for adult and graduate programs
• Advise academic leadership regarding admissions policies, trouble shoot issues related to new students and academic areas and make recommendations for improvement in assigned graduate programs
• Train and mentor new graduate enrollment counselors
• Research, analyze, and implement various projects, as assigned
• Coordinate implementation of marketing campaigns utilizing various media outlets
• Partner with administrative staff and Assistant Director of Admissions for processing when necessary
• Other related responsibilities as assigned

Requirements

• Two years related marketing experience or equivalent business experience
• Bachelor’s degree required
• Must be highly motivated with a high level of enthusiasm for marketing academic programs
• Understanding of and commitment to the spiritual mission of Point Loma Nazarene University
• Ability to communicate effectively, both orally and in writing, including public speaking skills
• Must possess strong detail and time management skills
• Ability to work independently and accomplish tasks under deadline stresses
• Strong computer skills to support the marketing and admissions process
• Ability to exercise interpersonal skills in establishing and maintaining effective working relations with prospective students, external contacts, faculty and staff
• Evidence of Christian commitment and active church involvement.

Benefits

• health, dental, tuition benefits for employees and dependents
• competitive retirement matching
• vacation and sick time
• 15 paid holidays per year
• many opportunities to engage with our community including staff chapel and a robust wellness program