Marketplace Growth Partner responsible for driving seller success at Kmart Marketplace. Acquire high - potential sellers, manage success through account development, and ensure customer satisfaction via strategic initiatives.
About the role
- Director of Customer Growth & Strategy at Plotdesk GmbH shaping future of AI in enterprises. Driving growth initiatives and ensuring value maximization for key clients.
Responsibilities
- Responsible for our key clients
- Drive growth initiatives
- Ensure our customers get the maximum value from our AI platform
- Build long-term partnerships
- Find creative solutions for complex customer requirements
Requirements
- Several years of experience in strategic Account Management or Customer Success Management
- Proven track record in B2B sales, especially in upselling and customer growth
- Excellent communication skills in German and English (negotiation-level)
- Experience managing enterprise customers and navigating complex stakeholder structures
- Analytical mindset and the ability to make data-driven decisions
- Bonus: Experience with SaaS products or AI technologies
- Bonus: Experience with CRM systems and Customer Success tools
Benefits
- Hybrid workplace (office & remote)
- No-nonsense culture and plenty of autonomy
- Real opportunity to shape outcomes — from customer strategies and product development to market expansion
- Exciting clients who want to use AI for more than just generating flashy visuals
- A team that pulls together — and masters the meme game
- Budget for your professional development
- Your own MacBook (or pro hardware of your choice)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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