Head of Customer Success leading a team in B2B customer success within cultural heritage SaaS. Focused on strategic customer outcomes and operational excellence, driving retention and satisfaction.
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Hybrid Executive Vice President – Military and Aerospace Customer Engagement
Posted 2 months ago
About the role
- Vice President of Military and Aerospace Customer Engagement at PingWind. Leading strategy and customer engagement for Military and Aerospace programs while managing proposal processes.
Responsibilities
- Strategic Growth & Sales Leadership: Define and execute growth strategies, achieving revenue, and pipeline targets within the Military and Aerospace arena.
- Customer Engagement & Relationship Management: Establish and deepen relationships with senior federal leaders, program managers, and stakeholders to align company capabilities with mission needs.
- Capture & Proposal Management: Oversee the entire lifecycle of opportunities from identification to closure, including leading capture teams and developing winning proposals, white papers, and competitive analyses.
- Market Analysis & Intelligence: Monitor defense budget trends, competitor activities, and emerging technological needs to identify new business opportunities.
Requirements
- Experience: 20+ years in federal defense business development, capture management, and/or contract management.
- Relationships: Deep understanding and existing relationships within the Military and Aerospace arena, service branches (Army, Air Force, etc.), and major defense contractors.
- Knowledge: Proficiency in civil and defense procurement regulations (FAR and DFAR), proposal development, and technical knowledge relevant to the company's services (e.g., aerospace, software, engineering).
- Clearance: DOD security clearance will be required.
- Education: Bachelor’s degree in a technical or business discipline; a Master’s degree is preferred.
Benefits
- Eleven Federal Holidays
- Paid Time Off accrued each pay period
- Parental Leave
- Three medical plan choices with generous employer contribution
- Dental and Vision Insurance
- Company paid Short-Term and Long-Term Disability
- Company paid Life and AD&D Insurance
- 401k with competitive matching and vesting schedule
- Continuing education assistance
- Short Term / Long Term Disability & Life Insurance
- Medical, Dependent Care and Commuter Flexible Spending Accounts
- Employee Assistance Program
- Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
- 529 College Savings Plan
- Legal Insurance
- Pet Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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