Project Coordinator providing administrative support to IT Asset Management team at Phoenix. Preparing kick-off materials, joining project calls, and managing project queries.
Responsibilities
Prepare materials for project kick‑off meetings.
Join project calls, take clear notes, and share meeting summaries.
Support other Project Managers during busy periods or holidays.
Help complete customer governance documents, such as data protection forms and sharing agreements.
Act as a main point of contact for customers across various IT projects.
Handle day‑to‑day project queries and escalate issues when needed.
Help schedule and allocate consultants and analysts to projects.
Coordinate the review and approval of Statements of Work.
Check customer purchase orders for compliance.
Set up and manage customer collaboration sites in SharePoint.
Assist with creating and updating project plans.
Build simple process maps and workflow diagrams to support project delivery.
Requirements
Experience supporting projects, ideally within a service‑based or customer‑focused environment.
Strong Microsoft Office skills (Excel, Word, Outlook) and confident general PC abilities.
Excellent communication and relationship‑building skills with people at all levels.
Highly organised, with strong attention to detail and the ability to manage multiple tasks.
Able to work independently and as part of a team, with a practical, common‑sense approach.
Confident in decision‑making and able to understand the bigger picture.
Positive, engaging personality with the ability to absorb and clearly relay information.
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