Vendor Field Response Manager overseeing vendor performance and service in transportation for school systems. Responsible for incident response, field audits, and vendor coordination in Minneapolis.
About the role
- Senior Manager in Commercial Performance Analytics at Pfizer, focusing on performance tracking and insights generation to improve commercial outcomes. Collaborating with diverse teams and stakeholders to standardize reporting practices.
Responsibilities
- Support the build and standardization of commercial reporting eco-system.
- Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care.
- Frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.
- Identify business partners’ information needs and develop solutions to address those needs.
- Connect reporting insights and datasets to tell a compelling and persuasive story, and deliver clear and actionable recommendations to stakeholders at all levels of the organization.
- Collaboration with other GCA teams.
- Support dialogue to adapt global strategies and standardization of performance metrics and tracking via report and insight data gathering through sources such as vendors, dashboards, queries.
- Leverage thought leadership to actively advance reporting and insights capabilities; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform.
- Performs analysis and performance tracking to understand impacts to business.
- Align with other commercial analytics teams ensure cohesive activities with our stakeholders such as brand teams, leaders and marketers.
- Partner with other analytic functions to advance the use of novel data sources and reporting, including real world data, Data Science, etc.to recommend and implement improvements in reporting processes and tools.
Requirements
- Bachelor’s degree (Master’s preferred) in a qualitative technical discipline such as computer science, engineering or related field.
- 6+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area.
- Recent Healthcare Life Sciences (pharma preferred) and ecosystem professional industry experience is preferred, commercial/marketing experience is a plus.
- Analytics, statistics and/or database knowledge and experience (using tools, applications, platforms, etc.).
- Extensive expertise in SQL, Python, Scala or similar; other object-oriented programming languages.
- Extensive understanding of data visualization tools and experience designing and building complex dashboards, including but not limited to Tableau, PowerBI, Qlik and Looker.
- Experience in data types/formats, data architecture, pipeline optimization and hands-on experience with data warehousing/RDBMS, ETL scripting tools, and IDEs.
- Advanced knowledge of scripting tools for automation such as R, Python, Alteryx, etc.
- Knowledge of data cloud platforms like Snowflake or Google Cloud Platform preferred.
- Experience with business intelligence, analytics, reporting, and data transformation.
- Experience working in Jira and Confluence.
- Strong Project Management Skills: Overseeing complex, cross-functional projects, ensuring delivery on time and within budget.
- Technical Strategy: Demonstrated analytical capabilities and critical thinking skills and ability to identify new issues, trends, and opportunities from data.
- Operational Excellence: Ensuring the reliability, efficiency, and quality of data services and pipelines.
- Collaboration: Ability to influence without authority, setting business direction, priorities, and action plans.
- Communication: Strong written and verbal communication skills.
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits to include medical, prescription drug, dental and vision coverage
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