Associate Account Manager managing restaurant relationships for OpenTable. Driving customer success and engagement with restaurant partners in the hospitality sector.
About the role
- Account Manager driving merchant success and growth at PayPal. Managing strategic accounts, collaborating with teams, and advocating for merchants' needs.
Responsibilities
- Collaborate with internal teams to influence process quality
- Determine appropriate actions for process improvements
- Recommend solutions to enhance efficiency and effectiveness
- Monitor and manage account health and performance
- Provide analytical insights to support business decisions
- Develop and execute strategic account plans aligned with PayPal’s vision to deliver long-term value for merchants and PayPal
- Drive revenue retention, upsell, and cross-sell initiatives, consistently meeting or exceeding targets
- Negotiate complex commercial terms and contracts to achieve mutually beneficial outcomes
- Monitor account health, proactively addressing risks to ensure merchant success and satisfaction
- Advocate for merchant needs within PayPal, driving innovative, market-aligned solutions
- Oversee onboarding, integration, and day-to-day operations to ensure a seamless customer experience
- Build and maintain executive-level relationships to foster long-term strategic partnerships
- Lead cross-functional collaboration to deliver on account objectives and operational excellence
- Manage pipelines, forecasts, and reporting with accuracy through CRM tools (e.g., Salesforce)
- Leverage competitive insights to refine strategies and support PayPal’s broader business growth
Requirements
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
- Fluency in both German and English (written and spoken)
- Proven experience in account management, client success, or sales within payments, technology, or financial services
- Strong understanding of the payments ecosystem, e-commerce, and fintech products
- Demonstrated success in growing and retaining enterprise accounts through strategic planning and solution selling
- Skilled negotiator and communicator with experience managing senior stakeholder relationships
- Strategic and analytical thinker with a track record of delivering measurable business results
- Collaborative team player, comfortable operating in a fast-paced, matrixed environment
- Proficiency in CRM systems such as Salesforce.
Benefits
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security
- Support for your mental health
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Growth Associate focused on driving asset listings and expanding Aave across new chains. Collaborating with asset issuers and chain foundations in a commercially driven role based in New York.
Senior Account Manager responsible for day to day management of client accounts. Working with internal teams to provide exceptional service and support at OneDigital.
Youth Development Lead at King's Trust facilitating partnerships to engage with young people and support youth employment programs. Leading delivery and mentoring within community initiatives.
AO
Strategic Account Management Lead overseeing dealer relationships in a fast - growing used car marketplace. Leading a team to drive performance and improve processes while focusing on long - term partnerships.
Partnerships Lead developing high - value tech partnerships to enhance Goodlord's market position. Engaging with stakeholders and driving measurable outcomes in a commercial - first role.
Account Manager for Advanced Wound Devices at Smith+Nephew responsible for NPWT in Switzerland. Managing customer relationships and sales activities in Bern, Basel, and Zug.
Capsules Sales Account Manager managing customer portfolios and driving sales growth for Roquette’s pharmaceutical solutions. Building relationships across Europe while providing technical support and market insights.
Account Manager responsible for driving renewals and retention for SaaS customers in Finland. Collaborating with cross - functional teams to ensure customer value and expansion opportunities.
Senior Account Manager executing client plans for Lucid Group, a healthcare communications agency. Building strong client relationships and managing account stability, performance, and financials.